In spite of the fact that the hosting service supplied by the different companies is approximately identical, every provider has a customized platform with its own modifications and different ways to complete given tasks. In situations like this, an info-laden knowledge base will be quite useful both for people with little or no past experience and for technically trained individuals who will ultimately learn how given tasks are carried out, but will waste time in the meantime. The objective of such a knowledge base is to help make the service fast and simple to use, saving users lots of time and efforts. The end result is more gratified clients, as they can quickly find the information they are searching for, and substantially less work for the client service team, because typically most of the enquiries and issues that customers have are already outlined in the knowledge base. In case the articles themselves are properly written and encompass more things, you’ll be able to find out more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Hosting

If you get a hosting plan from us, you’ll gain access to our comprehensive online help documentation where you will see information about pretty much everything associated with our web hosting plans. The topics encompass anything from how to create an email address on your telephone, to how to accomplish various things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and offer in-depth guides on how to perform a certain task inside your Hepsia Control Panel. You can also find information that’s not directly connected to Hepsia, for instance one that concerns web-based applications on your personal computer. The entire collection of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a certain section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to discover more or less everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated packages, will allow you to access the exhaustive online documentation that we have prepared for you. The articles contain general information on our web hosting services, how-to manuals about the separate functions that you can make use of, together with troubleshooting instructions that can help you correct common issues that you may bump into. The topics that we’ve included cover basically everything, from elementary things such as how to host a brand-new domain name in the account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available in the right corner of the page that you are on, whilst the complete article archive can be accessed through the all-encompassing Help section.