Service Uptime Guarantee in Hosting
We guarantee 99.9% server uptime for each and every hosting account on our servers. We use an innovative cloud hosting platform where every single part of the website hosting service is handled by an independent cluster of web servers, so if one server fails, the other ones inside the cluster will take over immediately. The cloud platform also minimizes the overall load greatly, so the website hosting service is considerably more stable compared to a service where everything runs on one machine and your Internet sites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to ensure that your websites will stay online no matter what. Software and hardware firewalls guarantee the proper operation of your machines in case of DDoS attacks whereas in the case of any software trouble, we have admins monitoring the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for every semi-dedicated server package acquired through our company. You can forget about your website being inaccessible for some reason since we employ a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of managing everything on one server and risking one service to take everything down, we have now distributed the various services among their own clusters of servers. Put simply, your databases, files, e-mail messages, statistics, and so on, are addressed by independent clusters, and so the failure of one web server has no impact on the overall service or on your sites. A variety of backbone Internet providers and diesel backup generators ensure that infrastructural problems are not going to affect your websites either. We also have software and hardware firewalls and a capable team of professionals to check on the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Web Hosting
When you obtain a Virtual Private Server from our company, we warrant that the physical server your account is created on is going to be functional no less than 99.9% of the time. While we are unable to control what you will do with the Virtual Private Server and what you set up on it, we're going to make sure that the main machine is going to work 24/7 with no disruptions. Our facilities have a number of Internet providers and backup generators to ensure the continuous work of all servers accommodated there. If there's a problem with any virtual server on the physical one, we've got a crew of expert professionals to eliminate it in a very timely manner and to ensure that the other virtual private server accounts in that hosting server will not be affected. We use only new, meticulously tested hardware components for all the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers Hosting
While we cannot control what you do with your dedicated server, the types of offline software and / or script-driven apps you install on it or when you reboot it, we can guarantee that it will be accessible no less than 99.9% of the time. Your web server will be situated in our state-of-the-art facility in downtown Chicago and its uptime and availability is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or other infrastructural problems will affect the proper work of your sites at any time. Our professional group of system admins will ensure that if your server stops for some reason, it will be rebooted right away. In order to avoid any chance of equipment failures, we are going to give you a hosting server with new and thoroughly tested hardware components to be certain that your Internet sites are working no matter what.