A 99.9% Server Uptime
The main benefit of setting up your very own hosting system is that you don’t have to worry about compatibility issues – you set up a specific set of software apps in such a manner so as to work with a specific set of hardware components. The final outcome is something a whole lot more solid and dependable, because there are fewer potential risks of failure. We’ve built our cloud hosting system atop tried and tested hardware parts as well as a seriously customized version of SELinux in order to create a really risk–free environment for your own personal sites.
For this reason, with each of our Linux hosting packages packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on top–hole hardware parts delivered by Juniper. Furthermore, on each single router, we’ve put a firewall with an elaborate algorithm to be able to sift out all suspicious requests.
In this way, in all our data center facilities – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re unsatisfied with our web hosting services, or if you think that they are insufficient, or if you decide that you should use a Linux VPS web hosting packages instead of a cloud hosting package – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control of your domains even if you cancel your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to get a reply, you’re probably aware of how frustrating this can be, even more so when your site is on the line. This is exactly why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be at your disposal and they will reply to you in under one hour. And the best part is that their average support ticket response time is under 20 minutes!