Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help crew is qualified to quickly deal with all our Linux hosting packages customers’ concerns and support demands. Via our ticketing system, you will be able to post your request and a support crew member will likely go back to to you in less than max one hour. Basically, practice indicates that the standard reaction period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is provided by a crew of qualified consultants which are prepared to react to your question quickly. You can easily make contact with the tech support team crew by starting a customer assistance ticket from your Web Site Control Panel or by sending us an email message. On working days, you may also contact us on the phone or take advantage of the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want help while operating within the Control Panel, you can always click the Help control key and find your query in the listing of articles or blog posts that will pop up. We have as well turned a lot of the articles into video clips. The listing of movies will show up if you choose the Videos press button available in each section.