1 hour ticket response
We are committed to supplying a prompt and appropriate reply to each ticket sent by a customer. Our capable technical support engineers will review your problem and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average trouble ticket response time has proved to be twenty minutes.
A Top–Quality Customer Care Service
We have a team of web hosting support engineers who are ready to answer all your questions every time you are in need of support. Almost all our client care team members have several years of experience in the Linux hosting packages niche, which suggests that you can always count on fast and elaborate answers to your inquiries.
An Easy–to–Browse Help Section
In the Web Site Control Panel you will find an easy–to–browse Help Center section where you can find quick suggestions on how to use our web hosting services. You can find the answers to your questions in our F.A.Q. section, see more tips in the web hosting account management articles or watch the how–to video tutorials.